Our Refund Promise

We strive to make everyone of our students as happy as can be. We know everyone "says" things like that, so that's why we give you the opportunity to see for yourself with a 14-day money back guarantee .

Before deciding to cancel, we strongly suggest that you send us a message. We may be able to provide you some clarity or if the mistake is on our end, we will make it up to you!

How our refund policy works

Our Refund Promise 

Here at Unlock Academy, we have a 100% satisfaction guarantee. If you are not satisfied within the first 14 days of enrollment with our course selection, we will refund up to 50% of the purchase price (minus processing fees)


Refund requests must be submitted for review within 14 days of purchase to our customer service email help@unlock.academy...


The course hasn't started?

If you would like a refund for a course that has not started yet, the 14-day policy does not apply. Registration cancellations received prior to the course start date may be eligible to receive a full refund (minus processing fees)

Refund requests must be submitted for review within 14 days of purchase to our customer service email help@unlock.academy.


All refund requests must include the name of the student (as used to register with) and/or transaction number.

Refund criteria:


  • A significant portion of the course must be completed along with the homework assignments. (As we all know, no program – no matter how amazing – ever works without implementation.) Completed exercises from the first two lessons must be submitted to maintain eligibility.
  • Usage of tutoring resources provided
  • Multiple refund requests by the student.
  • A student cancels membership and return to request cancelation and/or refund.
  • Lack of usage isn't subject to a full refund.



Please note: ALL material is owned by Unlock Academy. We reserve the right to sole discretion, in the event a refund is reviewed and does not meet our criteria, it will be denied. 

How to cancel your account or monthly payments


If you are paying monthly installments for a course or monthly membership fees, you can cancel at any time.

To cancel any future payments you can send us an email at help@unlock.academy or go to your billing section and cancel from there.