Our Refund Promise
Here at Unlock Academy, we have a 100% satisfaction guarantee. If you are not satisfied within the first 14 days of enrollment with our course selection, we will refund up to 50% of the purchase price (minus processing fees).
Refund requests must be submitted for review within 14 days of purchase to our customer service email firstname.lastname@example.org...
The course hasn't started?
If you would like a refund for a course that has not started yet, the 14-day policy does not apply. Registration cancellations received prior to the course start date may be eligible to receive a full refund (minus processing fees)
Refund requests must be submitted for review within 14 days of purchase to our customer service email email@example.com.
All refund requests must include the name of the student (as used to register with) and/or transaction number.
- A significant portion of the course must be completed along with the homework assignments. (As we all know, no program – no matter how amazing – ever works without implementation.) Completed exercises from the first two lessons must be submitted to maintain eligibility.
- Usage of tutoring resources provided
- Multiple refund requests by the student.
- A student cancels membership and return to request cancelation and/or refund.
- Lack of usage isn't subject to a full refund.
Please note: ALL material is owned by Unlock Academy. We reserve the right to sole discretion, in the event a refund is reviewed and does not meet our criteria, it will be denied.